After-Sales Issues

Reliable Post-Purchase Support for Fastener Applications. SST provides technical troubleshooting, replacement guidance & failure analysis to ensure long-term performance of your installed fasteners.

Inspection process of military industrial grade

1. Macroscopic inspection

Crack morphology optical mapping -LRB-accuracy 0.01 mm)

2. Microanalysis

  • SEM scanning (× 5000 times grain boundary observation)

  • EDS analysis (heat map of element distribution)

3. Reverse deduction

  • Material database comparison (143 material characteristic spectra)

  • Ansys Workbench

4. Report output

Failure Mechanism Dendrogram + process improvement scheme

Case comparison

Type of failure

Hydrogen embrittlement fracture

Fatigue fracture

Traditional test results

‘material issues’

‘design flaws’

Our in-depth analysis

Electroplating hydrogen removal is not complete + assembly preload is out of tolerance

Unpolished r-angle of thread root + vibration frequency resonance

Benefits of improvement

Yield increased by 27%

3.8 times longer life

Assembly site emergency department

Types of questions

Interference in Thread Assembly

Looseness failure

Batch breakdowns

Diagnostic tools

Portable CMM + Thermal Imager

Wireless torque sensor array

Mobile spectral analysis vehicle

Solution cycle

≤8 hours

 

≤24 hours

≤72 hours

Exclusive ability

Tolerance correction of reverse modeling on site

Preload dynamic monitoring system

Process audit of the whole production line

Let the professional team escort your design

Submission of requirements →10-minute top speed quotes →36 years experience in team escort production

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